Cookie Policy for NutriLife Indonesia

Welcome to NutriLife Indonesia. This Cookie Policy explains what cookies are, how we use them on our website, and what choices you have regarding their use. By continuing to browse and use our website, you are agreeing to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How NutriLife Indonesia Uses Cookies

We use cookies for several reasons, including enhancing your user experience, understanding how our website is used, and for marketing purposes. Here's a breakdown of the types of cookies we use and their purposes:

1. Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable you to navigate around the site and use its features, such as accessing secure areas. Without these cookies, services like adding items to a shopping cart or logging into your account cannot be provided.

• Authentication Cookies: To identify you when you log in and keep you logged in as you navigate the site.
• Security Cookies: To help protect user data and prevent fraudulent activity.
• Load Balancing Cookies: To distribute network traffic efficiently across our servers, ensuring stable performance.

2. Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if they receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

• Google Analytics Cookies: We use Google Analytics to help us understand how users engage with our website. This involves collecting anonymous information such as the number of visitors, where visitors have come to the site from, and the pages they visited.
• Hotjar Cookies: Used to understand how users interact with our website through heatmaps, recordings, and surveys, helping us optimize the user experience.

3. Functionality Cookies

These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

• Preference Cookies: To remember your preferred settings and choices on the website.
• Live Chat Cookies: To enable and remember your interactions with our customer support live chat feature.

4. Advertising and Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

• Google Ads Cookies: For tracking advertising campaign performance and delivering personalized ads.
• Social Media Cookies: Set by social media services (like Facebook, Instagram) that we have added to the site to enable you to share our content with your networks or to track your browsing for advertising purposes.

Your Cookie Choices

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below or by modifying the settings in your web browser.

Browser Settings

Most web browsers allow some control of most cookies through the browser settings. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You can also block all cookies, but please be aware that this may prevent some features of our website from functioning correctly. For more information on how to manage cookies, you can visit the help section of your browser or websites like allaboutcookies.org.

Specific Opt-Outs

You can specifically opt out of certain cookies:

• Google Analytics: To prevent your data from being used by Google Analytics, you can install the Google Analytics opt-out browser add-on.
• Google Ads: You can manage your ad preferences or opt out of personalized ads by visiting Google's Ad Settings.

Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our cookie practices. The "Last Updated" date at the top of this policy will indicate when it was last revised.

Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

• Email: [email protected]
• Address: 101 Montgomery St, San Francisco, CA 94104, USA
• Phone: +14155551212